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Adverse Experience Reporting and Product Quality Complaint Reporting

  • To report an adverse experience and/or product quality complaint with a specific Merck human health product, please call the Merck National Service Center at 1-800-444-2080.

    The Merck National Service Center is pleased to assist you Monday through Friday from 8 AM to 7 PM ET. In addition, adverse experience and/or product-related emergencies can be reported at any time to 1-800-444-2080.